A huge 'THANK YOU', I've had 2 lovely 'sleeps' since my brand new bed arrived and am still counting the hours before I can snuggle up in it again.... I appreciate all the trouble you and all your staff went to in order to make sure things went as well as possible. I was impressed with the speed and efficiency and am delighted with the new bed. You have been so much help, and you've taken the pain out off every step as far as you were able. A first class service, you deserve to get loads of orders, as it's obvious your company is not just about selling as much you can, but on selling what's best for the customer, and that line runs though every decision you make, I can see that, and appreciate it. Please pass on my thanks to all concerned in getting me this bed, as I know there'll be admin staff who don't get much customer thanks for all they do to ensure everything runs smoothly. Regards from one very happy customer!